March 25, 2019

Toyota Introduces Warranty Advantage Program in Australia

Toyota has introduced Toyota Warranty Advantage - a standard five-year manufacturer warranty for all new Toyota vehicles sold from January 1, 2019
Toyota has introduced Toyota Warranty Advantage - a standard five-year manufacturer warranty for all new Toyota vehicles sold from January 1, 2019

Toyota Australia is introducing the Toyota Warranty Advantage – a standard five-year manufacturer warranty for all new Toyota vehicles sold from January 1, 2019. The Toyota Warranty Advantage includes unlimited kilometres for private buyers and 160,000km for vehicles used for commercial purposes.

The new five-year protection and other benefits apply to all models across the range, including petrol, diesel and hybrid drivetrains.

Owners of new vehicles are entitled to a full refund for any failure that prevents the vehicle being driveable within 60 days of collecting their new vehicles.

This 60-day money-back guarantee also applies where there have been multiple unsuccessful attempts to repair a vehicle.

Toyota and its dealers will cover the cost of towing and a loan vehicle if an owner’s vehicle requires a warranty repair and is undriveable.

Further coverage is available beyond the five-year period for vehicles that undergo scheduled log-book servicing, including up to seven years for the engine and transmission.

The warranty for hybrid batteries can be extended to 10 years/unlimited kilometres with an annual hybrid health inspection carried out as part of normal 12-monthly servicing from the fifth year.

Coverage can apply beyond the Toyota Warranty Advantage period where the dealer or Toyota determines a component has failed due to a manufacturing defect.

Toyota genuine parts and accessories also benefit from the new warranty with coverage up to five years, linked to the vehicle’s warranty coverage.

“Toyota Warranty Advantage demonstrates the willingness of Toyota and our dealers to provide excellent customer care that matches the enviable reputation of our vehicles for quality, durability and reliability,” said Sean Hanley, Toyota Australia’s vice president sales and marketing.

“Our guests have told us that being able to remain on the road, with minimal disruption and inconvenience was most important to them.

“Which is why we’ve taken the time to develop the Toyota Warranty Advantage, to ensure that we deliver what our guests are looking for – a consumer-focused warranty program that will ensure that Toyota owners feel confident and appreciated throughout an exceptional ownership experience.”

All new Toyota vehicles are also covered by Toyota Service Advantage capped price servicing.

A new Toyota HiLux costs $180 (petrol) or $240 (diesel) for each of the first six scheduled services over three years or 60,000km (whichever occurs first).

A new Toyota Corolla hybrid costs $175 for each of the first five annual scheduled services over five years or 75,000km (whichever occurs first).